The first step · £295, credited against setup
The £295 Missed Revenue Audit
One page of numbers from your own phone system. We take your call logs and your average rate, and show you — conservatively — what unanswered calls are costing your hotel. If the leak is smaller than the fee, we'll tell you — and you've lost nothing but £295 and gained the truth.
Your leak, in your numbers
A one-page Missed Revenue Appraisal built from your own call data: how many calls go unanswered, how many were genuine booking enquiries, and what that costs you a month and a year. Every number is yours or clearly marked as an assumption you can change.
Credited in full against setup
The £295 comes straight off your setup fee if you go ahead. If you don't, you keep the appraisal — and the truth about your phones.
Conservative on purpose
We'd rather you halve our assumptions and still see the case. An owner who checks our maths and finds it cautious trusts everything else.
No call logs? We run a 7-day test.
If your phone system doesn’t keep records, we run a 7-day mystery-call test: we ring your hotel at defined times — after hours, during check-in, at breakfast — and log exactly what happens. Answered, rung out, or voicemail. It’s often more visceral than the logs would have been.
How the appraisal is built
The same model as the free calculator, but with measured inputs instead of estimates:
- Unanswered calls per month — measured from your logs or our test calls.
- Of those, genuine booking enquiries — assumed 30%, marked adjustable; your real data used instead where it exists.
- Of those, callers who would have booked with you — assumed 50%, marked adjustable.
- Multiplied by your average booking value (your rate × a 2-night average stay).
Plus the comparison your accountant will ask for: a night receptionist at roughly £24,000+ a year for 8-hour cover, against FrontDesk 247 for all 24 — and a year-1 / year-2 projection with the payback point.
Book your audit
Tell us where to reach you and we'll come back within one business day to arrange it. Prefer to hear the receptionist first? Phone the demo line: 0131 381 5508.
Done-for-you means we onboard a limited number of hotels each month — audit slots are first come, first served.