For pubs & inns with rooms
The AI receptionist for pubs with rooms
Friday night. The kitchen's on the pass, the bar is three deep, and the phone behind the till is ringing. Nobody can answer during service — and whoever's calling doesn't want a pint, they want a room. That's the cruel joke of a pub with rooms: your busiest, loudest, most profitable hours are exactly when your accommodation phone is unanswerable.
FrontDesk 247 answers it for you. A receptionist who picks up every call — mid-service, after close, Sunday morning — knows your rooms, your food times, your parking and your dog policy, and captures every booking enquiry with a name, number and dates while your team keeps pouring.
The demo line reaches Grace at The Harbour House, our fictional demonstration hotel — she’ll tell you she’s the demo if you ask.
Why pub rooms go unsold
The dinner-rush blackout
Room enquiries peak in the evening — the same hours your entire team is in service. A ringing phone behind a busy bar isn't a booking system; it's background noise.
The bar isn't a front desk
Even when someone grabs the phone, a barman mid-shift can't quote room rates, check dates or take details properly. The enquiry gets a “can you call back tomorrow?” — and doesn't.
Rooms subsidised by the bar
Letting rooms is the margin that makes the pub work. Every unsold room night because a call went unanswered is profit the wet trade has to earn back.
Service carries on. Bookings get caught.
She's an assistant for when your people can't pick up, not a replacement for them — if a caller needs a human, she transfers or takes a proper message, and every call is recorded so you can hear exactly how she handled it.
Setup is done for you in 48 hours from your website and ten quick questions, tested with 25 scripted calls before going live. Most pubs start with evenings and service hours only — the exact hours you can't cover — and expand once they've heard her work a Friday night.
Half up front, half when you're satisfied · 90-day guarantee
Not quite you? FrontDesk 247 also works for independent hotels and b&bs & guest houses. See pricing by property size.