FrontDesk 247

Priced by property size · no long contract theatre

Pricing

A night receptionist costs roughly £2,000 a month — for 8 of the 24 hours. FrontDesk 247 is around a third of that, for all 24.

Half the setup up front — the other half only when you're satisfied.

Up to 20 rooms

£249/month

+ £1,500 one-off setup

B&Bs, guest houses and pubs with rooms.

  • 24/7 voice receptionist, trained on your hotel
  • Website chat included
  • Every enquiry captured to your CRM
  • Every call recorded and scored
  • Live in 48 hours, 25-call test gauntlet first

21–60 rooms

£449/month

+ £2,500 one-off setup

Most independent hotels.

  • 24/7 voice receptionist, trained on your hotel
  • Website chat included
  • Every enquiry captured to your CRM
  • Every call recorded and scored
  • Live in 48 hours, 25-call test gauntlet first

61–150+ rooms

£749/month

+ £4,000 one-off setup

Larger properties. Up to £2k/mo for groups and high call volume.

  • 24/7 voice receptionist, trained on your hotel
  • Website chat included
  • Every enquiry captured to your CRM
  • Every call recorded and scored
  • Live in 48 hours, 25-call test gauntlet first

Bookings tier

She checks live availability and takes the booking, or sends a pay-to-confirm link. She never touches card data. You only pay more when she books more.

+£150/mo + £12 per captured booking

Add-ons

Your own receptionist's voice

£499 setup + £99/mo

She records 10 guided minutes and signs a consent release. The voice stays hers — and it's deleted if you ever leave. Guests who've stayed before will recognise her at 3am.

WhatsApp channel

+£99/mo

The same receptionist answers guests on WhatsApp — same knowledge, same capture into your CRM.

Concierge & Reputation

+£200/mo

Pre-arrival upsells, in-stay request routing, post-stay review prompts, and the bad-review intercept — the unhappy guest reaches you before TripAdvisor.

Both guarantees apply to every tier

Pays for itself in 90 days

If she doesn't capture more enquiry value than she costs in 90 days, we refund the monthly fees.

Your reputation is protected

Every call recorded and scored; anything off-brand fixed within 24 hours; any call you'd rate a failure is free that month.

Start with the £295 audit

Your real call logs, your real leak, one page. Credited in full against your setup if you go ahead. If the leak is smaller than the fee, we'll tell you — and you've lost nothing but £295 and gained the truth.

Half up front, half when you're satisfied · 90-day guarantee

Done-for-you means we onboard a limited number of hotels each month — audit slots are first come, first served.

Hear it now — call 0131 381 5508