What are missed calls costing your hotel?

Slide in your numbers. The maths is the same conservative model we use in the FrontDesk 247 Missed Revenue Appraisal — and both of its assumptions are on the page for you to change.

How many rooms? 30

Average room rate (per night)

Who answers after 6pm?

8 in 10 callers hang up on voicemail and phone the next hotel.

Missed calls per week 9

Not sure? For a hotel of 30 rooms, 9/week is a starting hint — the £295 audit measures the real figure.

Our assumptions — change them

% of missed calls that are genuine booking enquiries

% of those that would have booked with you

Defaults (30% and 50%) are conservative, industry-plausible estimates — we’d rather you halve them and still see the case. Booking value assumes a 2-night average stay at your rate.

Your estimated leak

£1,393/month

walking past your desk — £16,718 a year.

Missed calls per month (9/wk × 4.3): 39
Genuine booking enquiries (30%): 12
Would have booked with you (50%): 5.8
Average booking value (£120 × 2 nights): £240

This is an estimate built on your inputs and two adjustable assumptions. The real number comes from your real call logs.

Get the real number — book the £295 audit

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